Managed Service Basic

The program to keep you supported, so you can focus on growing your business with confidence.

Your company...

is focused on growth and innovation but is held back by complex IT challenges. They struggle with time loss, unexpected issues, and a lack of specialized expertise. Your biggest pain point is uncertainty about the reliability and performance of the IT environment. What you truly want is a stable, secure system and a trusted partner to handle it, so you can focus on achieving your goals and scaling the business.

Our vision is to empower businesses to grow by providing reliable and expertly managed services.

What we achieve, together

This program gives you peace of mind and time with 24/7 expert support and actionable insights through regular Health Checks. By identifying and addressing potential issues early, you reduce risks, minimize downtime, and keep your IT environment stable and secure—all while staying in control.

What you get, exactly

When you choose our Managed Service Basic, you're investing in a dependable partnership designed to ensure the health and performance of your databases, systems, and cloud infrastructure in Production. This foundational service level provides peace of mind with expert guidance.


What You Get with Managed Service Basic:


  • On-Call 24/7 Support
    Rest easy knowing our experts are just a call away, any time of day or night. Whether it's a critical incident or a quick question, our 24/7 support ensures uninterrupted operations and swift resolutions.

  • Quarterly HealthCheck Report
    Gain deep insights into the performance and stability of your environment. Every quarter, we deliver a comprehensive HealthCheck report, highlighting key metrics, trends, and areas of improvement to keep your infrastructure running smoothly.

  • Implementation of HealthCheck Results
    Turn insights into action. We go beyond analysis by implementing recommendations from the HealthCheck report, addressing potential issues and optimizing your systems for maximum efficiency and reliability.


With Managed Service Basic, you get a reliable partner who takes the stress out of managing your databases, systems, and cloud infrastructure, so you can focus on growing your business.


Ready to experience expert care and support for your IT environment? Let’s get started!

Managed Service Basic is for you when...

  • You need 24/7 expert support to handle critical incidents and minimize downtime.
  • You want regular Health Checks to monitor and improve the performance of your systems.
  • You prefer to stay in control but need a reliable partner for occasional guidance and support.
  • You’re looking for peace of mind without committing to a fully managed service.
  • You want to ensure your IT environment remains secure and operational without overextending your resources.

Still want more?

ReliDB’s core offering provides full managed services for your production environment. With proactive management, 24/7 support, and expert care, we ensure stability, security, and optimal performance, allowing you to focus on growth with confidence.